Direct Line
WhatsApp Concierge
Connect instantly with your personal Tesseract concierge through WhatsApp. Whether you have a question about your Memocube, need assistance with an order, or want to explore new collections, we are one message away.
Always Available, Always Personal
The Tesseract concierge service is designed for patrons who value immediacy and discretion. Through WhatsApp, you have a direct, encrypted line to a dedicated advisor who knows your account, your preferences, and your preservation goals. This is not a chatbot or a call center. Every message is handled by a real person with the authority to assist you with anything, from scheduling a facility tour to arranging a custom inscription ceremony.
Our concierge team operates across global time zones, ensuring that no matter where you are, a response is never more than minutes away. They can coordinate logistics for Memocube delivery, provide real-time updates on inscription progress, facilitate introductions to other patrons in your region, and handle any special requests that fall outside the ordinary. Think of your concierge as a trusted partner in your preservation journey.
Start a Conversation
Tap the button below to open WhatsApp and connect with your personal concierge immediately.
Open WhatsApp+49 (0)30 300 15 456
All conversations are conducted with the same standard of confidentiality that governs every aspect of the Tesseract experience. Your personal data, preservation plans, and account details are never shared outside the concierge team. WhatsApp’s end-to-end encryption provides an additional layer of security, ensuring that your communications remain private at every step.
If you prefer an alternative platform, our concierge is also available on Telegram, or you may schedule a formal consultation at your convenience.